Change of Mind

Get a full refund on any product if you notify us within 14 days of receipt without giving any reason for the cancellation. This is in accordance with distance selling regulations. The item must be returned with its original box and with the seal intact.

Once you have notified us you have a further 14 days to return the goods.

This is in accordance with S.I 484/2013- European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If you the return approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund in 14 working days, first check your bank account again.

Then contact us to check the refund status

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@drone.ie

Shipping returns

The consumer is liable to pay the return shipping cost

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at info@drone.ie for questions related to refunds and returns.

Your Consumer Rights

You can contact European ODR platform for resolving disputes